1 Introduction

This Privacy Policy explains what information Uns Wardrobe collects when you visit our website or place an order with us, how we use that information, and what choices you have. We keep this straightforward because we think you deserve to know exactly how your data is handled — nothing more and nothing less.

By using our website or purchasing from us, you agree to the practices described in this policy. If you have questions, you can reach us at any time at the email address listed at the bottom of this document.

2 Information we collect

Information you give us

When you place an order, create an account, or get in touch with us, you provide us with information directly. This includes:

• Your name and contact details such as your email address and phone number
• Your shipping and billing address
• Payment information, processed securely through our payment provider and not stored on our servers
• Order history and preferences
• Any messages or inquiries you send us

Information collected automatically

When you visit our website, certain technical data is collected automatically. This includes:

• Your IP address and approximate location based on it
• The type of device and browser you are using
• Which pages you visit, how long you stay, and what you click on
• The website or link that brought you to us

This data is collected through cookies and similar tools. You can control cookies through your browser settings. Turning off cookies may affect how some parts of the website work.

3 How we use your information

We use the information we collect for the following purposes:

• To process and fulfil your orders, including sending order confirmations and shipping updates
• To communicate with you about your purchase or any questions you raise
• To improve how our website works and how we present our products
• To prevent fraud and keep our store and customers secure
• To comply with legal requirements that apply to us

If you have opted in to receive marketing emails, we may also send you updates about new products, collections, or offers from Uns Wardrobe. You can unsubscribe at any time using the link in any marketing email we send.

4 Sharing your information

We do not sell your personal information. We only share it in the following situations:

• With delivery and logistics partners who need your address to ship your order
• With payment processors who handle your payment on our behalf, under their own privacy and security obligations
• With our website and analytics service providers who help us run and improve our store
• With legal or regulatory authorities when we are required to do so by law

Any third party we work with is only given the information they need for their specific task and is not permitted to use it for any other purpose.

5 How long we keep your data

We keep your order and account information for as long as is reasonably necessary to provide our services, handle any disputes, and meet our legal obligations. If you'd like us to delete your account and associated data, you can contact us and we will do so where we are not required by law to retain it.

6 Your rights

You have the right to:

• Access the personal information we hold about you
• Ask us to correct information that is inaccurate
• Ask us to delete your information, subject to any legal obligations we have to retain it
• Opt out of marketing emails at any time

To exercise any of these rights, contact us at [email protected]. We'll respond within a reasonable timeframe.

7 Cookies

Our website uses cookies to make it work properly and to understand how visitors use it. Cookies are small text files stored on your device. We use them for the following:

• Keeping your shopping cart and session active
• Understanding which pages are visited most and how people navigate our site
• Running basic analytics so we can improve the experience

You can manage or disable cookies through your browser settings. If you block all cookies, some functionality on our site may not work as expected.

8 Security

We take reasonable steps to protect your information from unauthorised access, disclosure, or misuse. Payment transactions are handled by our payment provider using encryption. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

9 Children

Our store is not directed at children under the age of 13, and we do not knowingly collect personal information from anyone in that age group. If you believe a child has provided us with personal information, please contact us so we can remove it.

10 Changes to this policy

We may update this policy from time to time. When we do, we will update the date at the top of this page. We encourage you to check back occasionally if you want to stay informed about how we handle your data. Continued use of our website after a change is made means you accept the updated policy.